Privacy Policy

Last updated: 1/30/2026

1. Introduction

Hostmix.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us, including:

  • Name and email address
  • Account credentials
  • Property management system (PMS) connection data
  • Listing information and property details
  • Guest message data and conversation history
  • Payment and billing information

2.2 Automatically Collected Information

We automatically collect certain information when you use our service, including:

  • Device information and IP address
  • Usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our AI-powered services
  • Process and manage your account and subscriptions
  • Generate AI-powered replies to guest messages
  • Organize and manage tasks from guest communications
  • Provide dynamic pricing recommendations
  • Communicate with you about your account and our services
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • With third-party service providers who assist in operating our service
  • With property management systems (PMS) you connect to our service
  • When required by law or to protect our rights
  • In connection with a business transfer or merger
  • With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services (such as Google OAuth, PMS systems). We are not responsible for the privacy practices of these third parties.

9. Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]
Website: https://hostmix.ai